TECHNICAL SUPPORT
When Technical Support is Customer-Friendly
Quality and total Customer Care have always been the main development and priority goals.
All this has been translated over the years in the continuous improvement of its Technical Support, capable of promptly respond to a variety of customer needs.
Our staff is able to assist all the technical requirements of our customers and when necessary together with our partners’ product management. This includes the normal after sales phase as well as the feasibility study, pre-industrialisation and product validation, offering on-site assistance during the Testing process.
Our operational goal is to follow the customer from the preliminary stages through to the purchase of the most suitable product. The consultancy-based approach is what commonly perceived by those who interact with Com-ital organisation.
Regulatory compliance is another aspect of absolute importance for Com-Ital, which provides a dedicated service for the management of product certifications at the following e-mail address: documentazione@com-ital.com.
Being a Partner is our Standard!
Contacts:
Elio Bibbò (Technical Support Specialist) eliobibbo@com-ital.com
Roberto Nutini (Product Manager – Green e APS) robertonutini@com-ital.com
